ShipFlux vs Shiprocket
Same couriers. None of the surprise charges.
Shiprocket is the volume leader, but its trust has collapsed — 1.5/5 on Trustpilot, weight-discrepancy charges landing 15–25 days after delivery (outside its own 7-day dispute window), and COD remittance delays. We attack exactly there.
Feature by feature
Claims about Shiprocket are drawn from public sources, linked below. We keep this honest — it's more persuasive that way.
| Capability | ShipFlux | Shiprocket |
|---|---|---|
| India-native (COD, RTO, NDR, GST, regional couriers) | Yes | Yes |
| Self-serve, no sales call, no minimum volume | Yes | Yes |
| Weight Freeze at booking + dispute SLA | Yes | Partial |
| Weight charge raised >7 days after delivery auto-waived | Yes | No |
| COD remittance standard timeline | D+2 standard | ~D+7, faster sold as paid add-on |
| Auditable double-entry wallet ledger | Yes | No |
| Sandbox that simulates NDR / RTO / weight-discrepancy | Yes | No |
| Signed webhooks with retry, replay & debugger | Yes | Partial |
| Autonomous NDR outreach (WhatsApp/IVR) | Yes | Partial |
| Per-order P&L (contribution margin by order/SKU/lane) | Yes | No |
| Network fraud intelligence (cross-tenant, hashed) | Yes | No |
| Lost/damaged claims auto-filed & tracked | Yes | Partial |
| Full data export, no lock-in | Yes | Partial |
Switching from Shiprocket in a weekend
Same couriers, so nothing changes for your buyers — and your data is never held hostage.
- 1
Export from Shiprocket
Pull your order history and address book — standard CSV/API export.
- 2
Import into ShipFlux
Upload or sync via API; addresses are validated and de-duped on the way in.
- 3
Run a parallel day
Ship a batch through ShipFlux alongside your current tool and compare rates, labels and tracking.
- 4
Flip the switch
Move volume over. Turn on RTO defense and branded tracking. Keep exporting any time — no lock-in.